KUMPULAN FIMA ANNUAL REPORT 2017

Kumpulan Fima Berhad

(11817-V)

STAKEHOLDER AREAS OF FOCUS

OUR APPROACH

Our people

• Job security and wages

• Conducive workplace

• Career development

• Corporate activity

• Health and safety

• Group’s growth &

development

Our strategy is to invest in the attraction, retention and development

of a diverse and talented workforce aligned with our values of open

communication, empowering others, safety, respecting all our

stakeholders and acting ethically by offering diverse employment

prospects, opportunities for development, and competitive rewards

and benefits that have a clear link to performance.

The Group has in place a Whistleblowing Policy and structured

grievance procedures to address employees’ cares and concerns.

Shareholders and

investors

• Delivering profitable returns

on investment

• Financial strength & resilience

• Disclosing timely, concise and

relevant information

• Upholding corporate values

• Business sustainability

We respond:

• through timely disclosures of the Group’s financial results,

announcements, annual reports and via the Company’s website.

• by disseminating material issues to the market by way of Bursa

announcements.

• through continued improvements in our business strategies,

governance framework and corporate reporting.

• through engagements at General Meetings.

Customers

• Changing needs of customers

and consumers

• Business ethics

• Innovation

• Supply chain/traceability

issues

• Health & safety

• Certification

We seek to be honest and fair in our relationships with our

customers and to provide the standards of product and service that

have been agreed.

We take all reasonable steps to ensure the safety and quality of the

goods we produce and the services we provide.

Certifications to support market credibility.

Communities

• Economic empowerment/

livelihood

• Community safety and health

Our operations create employment and career development

opportunities for our local communities, as well as business

opportunities for local suppliers.

Communities also benefit from improved standards of living from,

inter alia, the infrastructurewe put in place andwelfare contributions.

SUSTAINABILITY

REPORT 2017