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Annual Report 2017
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We define sustainability in a way that brings responsibility and accountability into every activity and process while
building a successful business. Doing business with sustainability in mind is not only a matter of balanced corporate
responsibility, but is also sensible from a business perspective. We can only retain our competitive edge if we fully
dedicate ourselves to our customers, our employees, our services, the environment and the local communities where
we operate.
As our sustainability practices evolve, we know we must focus on what’s right for our business. We care deeply about
issues such as the health and safety of our employees, environmental protection, product quality and safety, resource
conservation, support for the communities we operate in and returning profits to our shareholders. Towards this end,
we will continue to work with our stakeholders and others on common-ground sustainability efforts.
In this Report, we highlight the three focus areas that are relevant to our businesses and of interest to our stakeholders,
and looks at the Group’s performance at each of these areas. Our approach to reporting is guided by Bursa Malaysia’s
Sustainability Reporting Framework which comprises amendments to the Listing Requirements, the Sustainability
Reporting Guide and Toolkit thus providing stakeholders with a more comprehensive view of the Group’s sustainability
initiatives.
MARKETPLACE
ENGAGING STAKEHOLDERS
Our stakeholders’ expectations revolve
around good returns, sustainable
profits, growth, regulatory compliances,
transparency and accountability. We
respond toour stakeholders’ expectations
in different ways, both formally and
informally, depending on the nature and
scale of the issue. These interactions are
crucial to enable us to tackle some of the
major challenges facing our operations
– challenges that affect everyone along
our value chain, and to seek beneficial
solutions on concerns that no entity can
solve on its own.
SUSTAINABILITY
REPORT 2017